What is your Return Policy?

Fralin Pickups must authorize a return before proceeding.

If a return is authorized, Fralin Pickups will deduct a 10% restocking fee from the refunded amount on products eligible for return, minus original shipping costs. Additionally, we may deduct additional funds from the refunded amount if the original pickups exhibit damage, scratched covers, or require general refurbishing. We will assess these fees upon the arrival of the returned pickups and a careful inspection.

Customized pickups and products from our Prewired catalog are ineligible for return or exchange.